Official Tech Helpers

Are you or someone you know struggling with computer problems, setting up and maneuvering a smart phone, troubleshooting wireless devices, or just don't know how to use a certain piece of technology you own?  Official Tech helpers are here for you.

What is this service?

We assist people that are struggling with using their technology. We don't just fix the problem, we show you how to fix it, walking you step-by-step through the process, turning a problem into a learning experience.  

What Can I ask for help with?

These are some of our services listed below, but don't be afraid to ask for help with other things. We'll tell you if we can or can not help. 

Setup and Maintenance of Business Facebook
Setup and maintenance of a Business Instagram
Setup of email address
Setup and download of phone apps
Training of how to use your smart phone
Email training
Basic windows training
Setup of apple TV
Setup of Google tv
Remote desktop support
Help with iPad
Setup of your mobile calendar 

How does it work?

We offer remote support, phone support, and in office/home support to meet your needs.

You book an appointment online through our easy to use calendar system. You will be called/emailed prior to your appointment for confirmation. A few minutes prior to your appointment we will be calling you or arriving to your home/office depending upon how it was booked. 

 

If we only help for 10 minutes its considered half an hour. If we help for 35 minutes its only considered half an hour. If its over 35 minutes its considered a full hour.

Pricing

Our pricing structure is simple. Phone support and remote desktop support is $30.00 an hour plus tax.

If you request on site support then it's $36.00 an hour plus $10-$15.00 trip charge depending on distance.